Amazon’s Bots Causing Writers Nightmares

I applaud Amazon for developing algorithms and bots that seek out and destroy paid book reviews. Any type of review, book or otherwise, should not come from a paid hack. Nor, on the flip side, should Amazon allow reviews from those who always give bad reviews to everything they choose to write about. It is their idea of fun. They are the human equivalent of bots. The software digital bots have an excuse, the humans one are evil.

But we don’t live in a perfect world, far from it, and these problems will be ongoing.

A few years ago I had a 4-star review for one of my e-books that disappeared. Amazon told me they did not know why. As it dropped my average review from 3.5 to 3 that did not help my cause. Luckily I had saved it through copy and paste and can use it on this site.

I follow Anne R. Allen’s blog about some recent problems regarding Amazon’s bots deleting reviews that are random, done for no reason. This hurts both Amazon and writers.

I quote from her blog: ” UPDATE, 4/24/18: Yesterday the Washington Post ran an article on Amazon’s fake review problem, which made it sound pretty severe, and shows why the Zon is cracking down so hard.

But today industry watchdog David Gaughran offered some enlightening information that refutes some of the data in the WaPo article.

It seems that Amazon is using some very dodgy data from an outfit called ReviewMeta to flag “fake” reviews. Two “proofs” of wrongdoing, according to ReviewMeta are: 1) reviewers who mention the name of the book 2) reviewers who review more than one book in a series. Their algorithm flags those as fake reviews.

So if you’ve had your reviews removed, or your account has been deleted, it may have happened because you broke these “rules” which have no relevance to book reviewing.

This may be why the robots are getting things so very, very wrong.”

Digital technology is not fool proof. As you can see from the quote Big Brother Bots can go rogue, or maybe they are not that smart. So if you are a writer and have books, e-books, or sell anything on Amazon, monitor your reviews. Know how many reviews there are, who wrote them, what the rating was. And you might want to keep track the old fashioned way, paper and pen. You never know.

The following e-book has a 3.5 rating based on 3 reviews and is not the e-book with the missing review I mentioned. If you chose to buy this e-book please do NOT review the book. The bots may think we know each other. I can’t afford to lose reviews. Thanks for reading.

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